購物說明

派頭會社 phài-thâu-hōe-siā

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付款方式說明


我們提供以下付款方式:

信用卡線上刷卡:接受 VISA、Mastercard、JCB - 採用安全加密系統,交易安全有保障 - 付款成功後立即確認訂單。

本工作室採「接單後製作」,付款完成才開始製作以確保新鮮度。

如未在期限內完成付款,系統將自動取消訂單,敬請見諒。

 

We offer the following payment methods

Credit Card (Online Payment)

We accept VISA, Mastercard, and JCB. All transactions are protected by secure encryption. Your order will be confirmed immediately upon successful payment.

Please note that our studio operates on a made-to-order basis — we begin production only after payment is received, to ensure the freshest quality possible.

If payment is not completed within the deadline, the order will be automatically cancelled. We appreciate your understanding.

寄送方式說明


我們提供以下寄送方式,請依您的需求選擇:

1. 冷凍宅配(黑貓宅急便) - 付款後10個工作日內出貨。運費:NT$225/$290(視訂購商品數量,滿 $2,000 免運),可指定配送日期及時段

2. 冷凍店到店(7-11) - 運費NT$150(滿 $1,000 免運)

⚠️【重要提醒】:烘焙品皆為新鮮製作,無添加防腐劑,請收到後盡快食用。最佳賞味期限均為冷藏3天、冷凍7天。

 

We offer the following shipping options — please choose the one that suits you best:

1. Frozen Home Delivery (Yamato Transport / 黑貓宅急便)

Ships within 10 business days after payment. Shipping fee: NT$225 (free shipping on orders over NT$2,000). Preferred delivery date and time slot can be specified.

2. Frozen Convenience Store Pickup (7-Eleven)

Shipping fee: NT$150 (free shipping on orders over NT$1,000).

⚠️ Important Reminder

All baked goods are freshly made without any preservatives. Please consume as soon as possible upon receipt. Best enjoyed within 3 days refrigerated or 7 days frozen.

訂單相關說明


【訂購流程】

【製作與出貨時間】:確認收款後3-4個工作天內製作完成,製作完成後立即安排出貨。完整流程約需5-7個工作天,遇連續假期或訂單量大時可能延後,會另行通知。

⚠️特殊服務:如有急件、大量、客製需求請先加 LINE官方帳號( https://lin.ee/ydHe0fn ) 詢問是否可配合。

【訂單查詢與修改】:登入會員後可至「我的訂單」查詢訂單狀態。已完成付款的訂單若需修改,請盡快聯繫我們,已開始製作的訂單恕無法取消或退款。

【發票開立】:本工作室開立手開二聯或三聯式發票,將隨貨寄出。如需統編請在訂單備註欄填寫公司抬頭及統編。 

售後服務說明


【退換貨政策】 由於本工作室販售之烘焙食品為「新鮮現做」且屬「個人衛生用品」類別,依消費者保護法第 19 條規定,恕無法提供七日鑑賞期退換貨服務。 但我們非常重視每位顧客的權益,以下情況可協助處理:

【可接受退換貨情況】

1. 商品在運送過程中損壞、變質

2. 收到商品與訂單內容不符

3. 商品有明顯瑕疵或品質問題

以上請於收到商品後 24 小時內拍照並聯繫我們,我們將全力協助處理。

【無法接受退換貨情況】

1. 個人口味喜好因素

2. 已拆封食用過的商品

3. 因保存不當導致變質

4. 超過 24 小時通知期限

【聯絡我們】

LINE 官方帳號:https://lin.ee/ydHe0fn

Email: phai.thau@icloud.com

有任何問題都歡迎詢問,我們會盡快回覆您,謝謝!

會員權益說明


隱私權條款


 

非常歡迎您光臨「派頭會社phài-thâu hōe-siā」(以下簡稱本網站),為了讓您能夠安心的使用本網站的各項服務與資訊,特此向您說明本網站的隱私權保護政策,以保障您的權益,請您詳閱下列內容:

一、隱私權保護政策的適用範圍

隱私權保護政策內容,包括本網站如何處理在您使用網站服務時收集到的個人識別資料。隱私權保護政策不適用於本網站以外的相關連結網站,也不適用於非本網站所委託或參與管理的人員。

二、個人資料的蒐集、處理及利用方式

  • 當您造訪本網站或使用本網站所提供之功能服務時,我們將視該服務功能性質,請您提供必要的個人資料,並在該特定目的範圍內處理及利用您的個人資料;非經您書面同意,本網站不會將個人資料用於其他用途。
  • 本網站在您使用服務信箱、問卷調查等互動性功能時,會保留您所提供的姓名、電子郵件地址、聯絡方式及使用時間等。
  • 於一般瀏覽時,伺服器會自行記錄相關行徑,包括您使用連線設備的 IP 位址、使用時間、使用的瀏覽器、瀏覽及點選資料記錄等,做為我們增進網站服務的參考依據,此記錄為內部應用,決不對外公佈。
  • 為提供精確的服務,我們會將收集的問卷調查內容進行統計與分析,分析結果之統計數據或說明文字呈現,除供內部研究外,我們會視需要公佈統計數據及說明文字,但不涉及特定個人之資料。
  • 您可以隨時向我們提出請求,以更正或刪除本網站所蒐集您錯誤或不完整的個人資料。
  •  

三、資料之保護

  • 本網站主機均設有防火牆、防毒系統等相關的各項資訊安全設備及必要的安全防護措施,加以保護網站及您的個人資料採用嚴格的保護措施,只由經過授權的人員才能接觸您的個人資料,相關處理人員皆簽有保密合約,如有違反保密義務者,將會受到相關的法律處分。
  • 如因業務需要有必要委託其他單位提供服務時,本網站亦會嚴格要求其遵守保密義務,並且採取必要檢查程序以確定其將確實遵守。

四、網站對外的相關連結

本網站的網頁提供其他網站的網路連結,您也可經由本網站所提供的連結,點選進入其他網站。但該連結網站不適用本網站的隱私權保護政策,您必須參考該連結網站中的隱私權保護政策。

五、與第三人共用個人資料之政策

本網站絕不會提供、交換、出租或出售任何您的個人資料給其他個人、團體、私人企業或公務機關,但有法律依據或合約義務者,不在此限。

前項但書之情形包括不限於:

  • 經由您書面同意。
  • 法律明文規定。
  • 為免除您生命、身體、自由或財產上之危險。
  • 與公務機關或學術研究機構合作,基於公共利益為統計或學術研究而有必要,且資料經過提供者處理或蒐集者依其揭露方式無從識別特定之當事人。
  • 當您在網站的行為,違反服務條款或可能損害或妨礙網站與其他使用者權益或導致任何人遭受損害時,經網站管理單位研析揭露您的個人資料是為了辨識、聯絡或採取法律行動所必要者。
  • 有利於您的權益。
  • 本網站委託廠商協助蒐集、處理或利用您的個人資料時,將對委外廠商或個人善盡監督管理之責。

六、Cookie 之使用

為了提供您最佳的服務,本網站會在您的電腦中放置並取用我們的 Cookie,若您不願接受 Cookie 的寫入,您可在您使用的瀏覽器功能項中設定隱私權等級為高,即可拒絕 Cookie 的寫入,但可能會導致網站某些功能無法正常執行 。

七、隱私權保護政策之修正

本網站隱私權保護政策將因應需求隨時進行修正,修正後的條款將刊登於網站上。

 

Welcome to Phài-thâu hōe-siā 派頭會社 (hereinafter referred to as "this Website"). In order to provide you with a safe and secure experience, we set out below our Privacy Policy to protect your rights and interests. Please read the following carefully.

 1. Scope of This Privacy Policy

 This Privacy Policy covers how this Website handles personally identifiable information collected when you use our services. It does not apply to third-party websites linked from this Website, nor to any personnel not commissioned or managed by this Website.

 2. Collection, Processing, and Use of Personal Data

 - When you visit this Website or use its services, we may request necessary personal information based on the nature of the service, and will process and use such information solely within the scope of the specified purpose. Without your written consent, your personal data will not be used for any other purpose.

- When you use interactive features such as our contact mailbox or surveys, we will retain information you provide, including your name, email address, contact details, and time of use.

- During general browsing, our servers automatically record activity logs including your IP address, time of access, browser type, and browsing and click data. These records are used internally to improve our services and will never be disclosed publicly.

- To provide accurate services, survey results may be statistically analyzed. Aggregated data or descriptive summaries may be published internally or externally as needed, but will never identify any specific individual.

- You may at any time request that we correct or delete any inaccurate or incomplete personal data we have collected.

 3. Data Protection

 

- Our servers are equipped with firewalls, antivirus systems, and other necessary security measures to protect this Website and your personal data. Access to personal data is strictly limited to authorized personnel, all of whom are bound by confidentiality agreements. Violations of these obligations will be subject to legal consequences.

- Should we need to engage third parties to provide services, we will require them to strictly observe confidentiality obligations and implement necessary verification procedures to ensure compliance.

 4. External Links

 This Website may contain links to other websites. By clicking on these links, you will leave this Website. Please note that this Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any linked websites you visit.

 5. Policy on Sharing Personal Data with Third Parties

 This Website will never provide, exchange, rent, or sell your personal data to any individual, organization, private enterprise, or government agency, except where required by law or contractual obligation.

 Exceptions include but are not limited to:

 - With your written consent.

- As required by law.

- To protect your life, body, freedom, or property from harm.

- In cooperation with government agencies or academic institutions for public interest research or statistical purposes, where data is processed in a way that does not identify any specific individual.

- Where your conduct on this Website violates our Terms of Service, or may harm this Website, other users, or any third party, and disclosure is deemed necessary by site administrators to identify, contact, or take legal action.

- Where disclosure is in your interest.

- When we commission third parties to assist with the collection, processing, or use of your personal data, we will exercise appropriate oversight and management responsibilities.

 6. Use of Cookies

 To provide you with the best experience, this Website places and accesses cookies on your device. If you do not wish to accept cookies, you may adjust your browser's privacy settings to a high level to block them. Please note that doing so may affect the functionality of certain features on this Website.

 7. Amendments to This Privacy Policy

 This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any amendments will be posted on this Website.